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by Elaine5146
on Mon Dec 12, 2005 12:24 am |
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| Lynn.....I placed an order on 12/7, but did not get the Confirmation E-mail (that usually comes within 30 seconds of placing an order). I waited until the next day, and when it still hadn't arrived, I wrote to them and asked if there was a problem. I didn't get a response to that, but I did get the customary Confirmation one the following day. However, I have yet to get the one that says the order has been shipped. I sure hope that Cigmall.net isn't going down the same dusty trail as Yesmoke did! I will keep you (and this site) posted -- and let you know when I do receive a Confirmation that it has been shipped. Has anyone else besides Lynn had a problem with Cigmall.net? |
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Elaine5146
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by LLS761
on Mon Dec 12, 2005 12:29 am |
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I have sent them three emails asking if they had received my order and if everything was OK. I haven't gotten a response. This is not looking good! Is there any other place it is safe to order from?
Lynn |
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LLS761
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Joined: Mar 15, 2005
Posts: 49
Location: Illinois
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by LLS761
on Mon Dec 12, 2005 12:31 am |
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B Williams are you there? Do you have any info?
Lynn |
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LLS761
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by irishguyincc
on Mon Dec 12, 2005 5:55 pm |
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| Do you have a spam filter/folder in your e-mail account? If so, you might want to look for cigmall's e-mails there. I know my tobacco related e-mails frequently end up in the spam box, even order confirmations. |
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irishguyincc
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by irishguyincc
on Mon Dec 12, 2005 5:56 pm |
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| Do you have a spam filter/folder in your e-mail account? If so, you might want to look for cigmall's e-mails there. I know my tobacco related e-mails frequently end up in the spam box, even order confirmations. |
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irishguyincc
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by LLS761
on Mon Dec 12, 2005 10:46 pm |
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Thanks for the suggestion, but I check my "spam" folder every day. Nothing there. Does this mean Cigmall.net is no longer working?
Lynn |
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LLS761
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by Pieteres
on Tue Dec 13, 2005 12:41 pm |
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I had the same problem with cigmall several weeks ago when I was using the aol e-mail account.
When I e-mailed them from my yahoo account I received their reply the same day. Try to use other e-mail account, maybe the one you are using now is blocking their e-mails... |
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Pieteres
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by LLS761
on Tue Dec 13, 2005 1:25 pm |
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My two email accounts are with SBC and Yahoo. I will try sending them another email from each account. Thanks for the advice.
Lynn |
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LLS761
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by LLS761
on Wed Dec 14, 2005 1:25 pm |
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I received an email today saying my order had been received and was being processed, although she claimed she never got the follow-up emails. So, I guess I just wait and see if everything goes OK.
Lynn |
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LLS761
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by Elaine5146
on Thu Dec 22, 2005 9:18 pm |
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| Despite my concerns regarding CigMall.net not sending me the customary e-mails after ordering until I wrote and requested them, my order did arrive, and in the same basic time frame as usual. So, guess all is okay with them. I placed another order today, and once again did not get the immediate confirmation e-mail, but no sense in panicing unless my orders don't arrive. |
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Elaine5146
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