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by Guest
on Sat Jan 01, 2005 12:38 pm |
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| Anyone had any problems doing a charge back to YesMoke using American Express? Did they give you any problems? |
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Guest
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by Guest
on Sun Jan 02, 2005 12:04 pm |
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 Surely someone used American Express.  |
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Guest
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by Guest
on Mon Jan 03, 2005 1:57 am |
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| I just called amex and they are giving me a temp credit, they asked me if I knew if they had been confiscated by customs or not. I said I didnt know. |
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by Pat
on Mon Jan 03, 2005 9:03 am |
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Guest,
Sounds like that was the best answer re. Customs. Unless you have received a letter stating the cigs were confiscated-all you know for sure is that you ordered and payed for a legal product that you didn't recieve. As far as I'm concerned it shouldn't matter what exactly happened to the package. You ordered it, payed for it, and didn't get it-therefore you are entitiled to a credit for merchandise not received. |
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Pat
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Joined: Nov 30, 2004
Posts: 31
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by ttan123
on Mon Jan 03, 2005 2:27 pm |
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Anonymous wrote: Anyone had any problems doing a charge back to YesMoke using American Express? Did they give you any problems? |
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ttan123
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Joined: Jan 02, 2005
Posts: 3
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by Guest
on Mon Jan 03, 2005 6:28 pm |
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Truthfully guys,
We really don't know(For Sure) if the packages we ordered were indeed confinscated by customs unless we got a letter.
I have a gut feeling that orders that were placed earlier like the last week of October were never shipped by Yesmoke. If they were we would have recieved them unless they were confinscated on a smaller level.
Even then we should have got a notice from customs..
I did a chargeback with A-express online,you can dispute it there without even talking to them. unless Yesmoke responds to the Charge Back within a given lenght of time ,You will be given a credit back to your account. |
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Guest
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by Guest
on Mon Jan 03, 2005 6:30 pm |
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ttan123 wrote: Anonymous wrote: Anyone had any problems doing a charge back to YesMoke using American Express? Did they give you any problems? I use a different credit card what do i tell them in regards to this situation
Tell them you ordered tobacco and never recieved it and they won't respond to your e-mails.
Hell!! Yesmoke sold Vinegar,Wine and other stuff as well... |
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Guest
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by Guest
on Mon Jan 10, 2005 7:52 pm |
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Well apparently American express says they want proof that the items were never recieved. After they credited my account
They go on to say that merchandise purchased Overseas cannot be returned,cancelled or refused without written authorization from the merchant.
I called them and told them to go to yesmokes website to the page were it states that refunds may be obtained through your credit card company.
This ole thing stinks and all because yesmoke Won't issue a credit.
Although Yesmoke never seemed to have problems with taking your money they darn sure ain't holding up to their 100 per cent money back guarantee.
Yesmoke vowed privacy for their customers and they are now making their own customers go public with it through the CC companies.
Yesmoke WHY THE HELL DON"T YOU HOLD UP TO YOUR GUARANTEE??
You knew that chargebacks woudn't be easy..
and why the HELL don't you respond to your E-mails.
Sorry Bill had to get that off my chest..
BTW great site Bill. |
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Guest
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by Tom
on Mon Jan 10, 2005 10:54 pm |
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| Thanks for the info. I will cancel my AMEX account tomorrow. They're the only card company I heard of that wouldn't give us our money back. Shame on them. |
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Tom
Smokers Rights Activist
Joined: Aug 24, 2003
Posts: 961
Location: The Kingdom of New Jersey
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